As JSM project administrator, you can enter information about a contract for each project to be visible for the JSM Help Center customers.
You can choose the type of contract:
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Monthly contract hours There are hours contracted per month, which means that the contracted hours renew every month. |
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Fixed contract hours There are fixed hours contracted for a certain time period. |
→ In order to do so, JSM project administrator need to from in Project configuration need to select Contract management tab → from the options Create contract to choose Monthly contract hours or Fixed contract hours.
Selecting Monthly contract hours or Fixed contract hours, you need to enter a start and end date of the contract and how many hours is the contract for. Select Save and the contract information appears in a table view.
As a JSM project administrator you can add one Contract per JSD project.
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