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As a JSM administrator, in the project configuration you can:

  • select to show Worklog Report on the JSM customer portal

  • choose to show only Tempo billable hours

  • restrict users and groups.

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From Project configuration you have a shortcut to the JSM customer portal:

On In the upper right corner of the screen click on Go to Customer Portal button

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Go to Customer Portal

→ In order to access Support Center → On the upper right corner of the screen click on Support button

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Support

→ In order to access Documentation → On the upper right corner of the screen click on Documentation button

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Documentation

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