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Number of requests visible per page We load our report page by page which means only the first page will be loaded. The default view setting is 20 requests per page but if you have selected 50 or 100 requests this might take more time. Please check and use 20 requests per page if that’s the case.  |
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Added columns that need more time to loadConfigured columns As mentioned in the previous topic, we load only the information about the first 20 requests. However, if you have selected many columns we are extracting need to extract all custom fields that are configured to be shown. Only once we finish gathering the information, then we show the full report. If you have selected a lot of columns, this might slow down the report . There a bit. In addition to that, there are some columns that require more time (for example Linked Issues, Epic Links, SLA). If you have some of these columns, this might slow down the report. Please try removing all columns expect Summary and Reference and try again. If that speeds up the process considerably you can try adding your columns one by one to see which is the one causing the slow load and contact our Support team to report this.  |
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