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Access Project Configuration

As a JSM administrator, you have two options to access Modify My Request project configuration:

  1. from the main Jira menu:

    Go to the Jira Service Management project you want to configure Modify My Request for → Select Project settings → Scroll down and select Modify My Request

  1. from Global Configuration/Get Started

Go to tab → Select project to configure → Select Jira Service Management project you want to configure Modify My Request for → Click Go to project

Modify My Request: Project configuration

→ Select project to configure

select project-1.png

→ Select project

select project-2.png

→ Go to project to configure it

select project-3.png

Configure fields to be edited

Once you access the project configuration of Modify My Request, as a JSM administrator, you can select which fields you want to let customers edit:

image-20241120-135436.png

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