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Modify My Request allows customers to edit fields to the Customer portal. The following supported fields to edit
Request fields that can be edited are:
Summary
Description
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| Note |
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If JSM administrator have different configuration for Request form → Modify My Request don’t respect it. For example: → If JSM administrator hide field from the portal → If JSM administrator configure field with preset value → If JSM administrator set different value name on itOverriding Restrictions for the Request Form Fields in Jira |
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