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Once you have the report, you can filter the results by:

 

by Status

By clicking on the second drop-down menu, you can filter results by request status or task status:

  • You can choose from the pre-defined “Open requests”, “Closed requests”, or “Any status”.

  • You can additionally filter by workflow status. Simply go to Filtering by Workflow Issue Status.

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by Workflow Status

When filtering by Workflow Issue Status, all available filtering criteria will be listed just under the default settings of “Open requests”, “Closed requests”, and “Any status”.

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by User

By clicking on the third drop-down menu, you can filter results by “Created by me”, “Created by anyone”, and “Where I am a participant”.

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