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As a JSM
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Help Center customer, you
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can
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use Modify My Request
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on the JSM customer portal
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for every request you are the Reporter or Creator of.
The button Modify My Request appears in the request below its Summary.
Clicking on Modify My Requestbutton
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As a JSM administrator you have notification under Action in Jira issue.
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expands a box where you can edit and update the Summary and Description fields of the request.
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JSM Help Center customers can edit:
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Portal request can be edited by:
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Portal request cannot be edited:
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