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Access Project Configuration
As a JSM administrator, you have two options to access Modify My Request project configuration:
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From Jira menu → click on the three dot menu option of a Jira Service Management project you want to configure Modify My Request for → Select Project settings
→ select Modify My Request under Apps menu from the left.
from Global Configuration → Get Started
Go to tab → Select project to configure → Select Jira Service Management project you want to configure Modify My Request for → Click Go to project
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Modify My Request: Project configuration
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Select project to configure
→ Select project
→ Go to project to configure it
Configure fields to be edited
Once you access the project configuration of Modify My Request, as a JSM administrator, you can select which fields you want to let customers edit:
