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As a JSM Help Center customer, you can access use Modify My Request through on the JSM customer portal on a Request list view. It appears on he right above the main column.

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As a JSM administrator and JSM customer you have access and can open Modify My Request dialog on the JSM customer portal.

→ From the a Request view page on Atlassian Help Center you can find Modify My Requestbutton. for every request you are the Reporter or Creator of.

The button Modify My Request appears in the request above its description.

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Clicking on Modify My Requestbutton it appears dialog, that can be edit and saved. From Modify My Request dialog expands a box where you can edit the Summary and Description fields of the request.

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JSM Help Center customers can edit:

  • Summary

  • Description

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