{"xsrfToken":"4e372b75ec74670b3c5efb3bb1c9ec0f562b08c6_lout","branding":{"id":"1","key":"nas","name":"Apps Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d9a534","headerLinkHoverBGColor":"#d9a534","headerBadgeColor":"#d9a534"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Apps Support Center","sharedPortalName":"Nemetschek Bulgaria Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Apps Support Center","sharedPortalName":"Nemetschek Bulgaria Support","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#397eb2","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"nas","projectId":10000,"serviceDeskId":1,"name":"Apps Support","description":"<p>Welcome! You can raise a support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"122","name":"Book a demo","descriptionHtml":"<p>Use this link to schedule a demo here - <a href=\"https://calendly.com/aioceva/demo-nemetschek-bulgaria\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://calendly.com/aioceva/demo-nemetschek-bulgaria</a></p>","callToAction":"Book a demo","introHtml":"<p>Select this option for a personalized demo of our apps.</p>","icon":10547,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[37],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[1],"key":""},{"id":"4","name":"Other question","descriptionHtml":"","callToAction":"Other question","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"120","name":"Partner Support Inquiry","descriptionHtml":"","callToAction":"Partner Support Inquiry","introHtml":"<p>How can we help?</p>","icon":10518,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[37],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"121","name":"Request discount code for internal usage","descriptionHtml":"","callToAction":"Request discount code for internal usage","introHtml":"<p>If you are an Atlassian partner and want to use any of our apps. Please list up all products that you are requesting promo codes for, and the hosting type (Server or DC) and we will provide you a discount code.</p>","icon":10545,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[37],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Customer Support"},{"id":37,"name":"Partner Support"}],"orderMapping":{"37":[122,121,120],"1":[4,1,2,3,6,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"da5ef255-2a65-3c13-b894-30692010ea47","appLinkName":"System Confluence","appLinkUrl":"https://tools4teams.atlassian.net/wiki","spaceKey":"NAS","spaceName":"Nemetschek Apps Support","spaceUrl":"https://tools4teams.atlassian.net/wiki/spaces/NAS","isServer":false},"labels":[],"projectKey":"NAS","serviceDeskId":1,"kbLinkDomainURLs":["https://tools4teams.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NAS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMWY0ZTY3YS1jMGM1LTRkZjktOWFkMS1kMzExNjQwN2UzYmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1Nzk5NjgsIm5iZiI6MTczNTU3ODc2OH0.UDqBpWcK4pg4O4UqruDumUd1Zpr_kQGxdQfR3Fs-wfA","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"11f4e67a-c0c5-4df9-9ad1-d3116407e3bf","tokenDurationInMins":20}},"reqCreate":{"id":120,"projectId":10000,"form":{"name":"Partner Support Inquiry","descriptionHtml":"","callToAction":"Partner Support Inquiry","intro":"<p>How can we help?</p>","instructions":"","icon":10518,"iconUrl":"https://tools4teams.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/120","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/120","calendarParams":{"firstDay":0,"date":"2024-12-30T19:12:48+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"da5ef255-2a65-3c13-b894-30692010ea47","appLinkName":"System Confluence","appLinkUrl":"https://tools4teams.atlassian.net/wiki","spaceKey":"NAS","spaceName":"Nemetschek Apps Support","spaceUrl":"https://tools4teams.atlassian.net/wiki/spaces/NAS","isServer":false},"labels":[],"projectKey":"NAS","serviceDeskId":1,"kbLinkDomainURLs":["https://tools4teams.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMWY0ZTY3YS1jMGM1LTRkZjktOWFkMS1kMzExNjQwN2UzYmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1Nzk5NjgsIm5iZiI6MTczNTU3ODc2OH0.UDqBpWcK4pg4O4UqruDumUd1Zpr_kQGxdQfR3Fs-wfA","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"11f4e67a-c0c5-4df9-9ad1-d3116407e3bf","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tools4teams","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4e372b75ec74670b3c5efb3bb1c9ec0f562b08c6_lout","baseUrl":"https://tools4teams.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tools4teams.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"11f4e67a-c0c5-4df9-9ad1-d3116407e3bf","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"27a4bbe7bbaa4dbcbb416d4b16879b4f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}